These Terms of Service govern your use of the website located at spahomeservice.in and any related services provided by spahomeservice By accessing https://spahomeservice.in, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from using or accessing this website or using any other services provided by spahomeservice We, spahomeservice, reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Service will take effect immediately from the date of publication.
You are prohibited from violating or attempting to violate the security of this website. Violations of the system or network security may result in civil or criminal liability. You agree not to use a device or software to interfere or attempt to interfere with the proper working of this website or any activity being conducted on this website. You are responsible for maintaining the confidentiality of your password, and you are fully responsible for all activities that occur under your account, whether or not you authorize such activities.
Our priority is for you to be completely satisfied with the service you receive from us. We run a professional business, so we aim for the highest standards in everything we do. Complaints are rare, but we take all feedback seriously and will respond within 72hrs. However, we will typically respond with 24hrs (work hours) wherever possible. You can find details of our complaints policy and the process we follow to make sure things are put right where needed here.
Spa home service will provide the service to you under this agreement, as a user of spahomeservice Arrange and schedule home base or service , With Independent Third Party Providers of Those Service, Who Have An Agreement with SPA HOME SERVICE OR its Affiliates 3rd Party Providers and Facilitate Payment to Third Party Providers for the Service and Receive Receipts for Those Payment.
To make a Booking Request, you must enter the location and personal particulars in the manner described on the Platform. You are responsible for all information posted on or transmitted via the Booking System. You acknowledge and agree that all information supplied by you in using the Platforms and the Booking System will be true and accurate at all times. You consent that the personal data and information provided can be used by spa Home Service for communicating via email, sms and call.
Any issues regarding safety, quality, condition or description will be sent to Spa Home Service through the Platform and passed onto the Therapist that completed the Booking. The Massage Services offered by the Therapists on the Platform are strictly therapeutic. Any suggestions or comments by you that are in sexual nature before, during or after the Booking, will result in termination of the Booking and suspension of your account with no refund, and will be reported to authorities as a matter of sexual harassmen At any point of time during the massage that you are dissatisfied with the therapist(s), you are entitled to stop the massage and our therapist(s) will pack and leave the premises. A feedback link will be sent to you to state your reasons for the stoppage. We will review the case and get back to you.Our therapist(s) may at their own discretion refuse to provide service or enter your premises if they find that the information provided in the booking was inaccurate or that the environment is not deemed safe to set-up our equipment and provide service. Termination
1. We have taken all practical steps from both a technical and systems perspective to ensure that the payment details registered on the User Profile is well protected.
2.A secure payment gateway is used to process all transactions and credit card details.
3.Spa Home Service does not give any warranty or make any representation regarding the strength or effectiveness of the secure payment gateway and is not responsible for events arising from unauthorized access to your information.